Privacy Policy

Privacy Policy

LastHub

Effective Date: 01-01-2026

Welcome to LastHub. Your privacy is important to us. This Privacy Policy explains how LastHub ("we", "our", or "us") collects, uses, shares, and protects your information when you use our grocery delivery mobile application and related services.

By using LastHub, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full Name

Mobile Number

Email Address

Delivery Address

Profile Information

b) Order & Transaction Information

Grocery items purchased

Order history

Payment details (processed securely via third-party payment providers)

Billing details

c) Device & Technical Information

Device type

Operating system

IP address

App usage data

Log data

d) Location Information

Real-time location (to provide accurate delivery services)

Saved delivery addresses

2. How We Use Your Information

We use your information to:

Process and deliver grocery orders

Manage your account

Provide customer support

Improve app performance and user experience

Send order updates and notifications

Prevent fraud and ensure security

Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

Delivery partners (for order fulfillment)

Payment gateway providers (for secure payments)

Service providers (hosting, analytics, technical support)

Government authorities (if required by law)

4. Payment Security

All payments are processed through secure third-party payment gateways. LastHub does not store your full card details.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information as long as necessary to:

Provide services

Comply with legal requirements

Resolve disputes

You may request deletion of your account at any time.

7. Your Rights

You have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your account

Withdraw consent (where applicable)

To exercise these rights, contact us at:
📧 help@lasthub.in
 

8. Children’s Privacy

LastHub is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

LastHub Support Team
Email: help@lasthub.in

Phone: 9800959008
Address: Kaleswar More, Birbhum